Reviews from Our Facebook Page
Hi, I’ve ordered $400+ worth of contact lens on 29 July as I will be away from Singapore for 2 years. I’m flying off this Saturday but I’ve yet to receive anything. There is also no way to track where my contact lens are. There is also no response on WhatsApp. My invoice number is 43601. Please get back to me as soon as possible.
Received an email stating that the reason for the delay on my subscription is due to the fact that "many of the suppliers were conducting their yearly stock take in conjunction with the closing of the financial accounting year.As such, no lenses could come in or out of their warehouse during this process." Am I to assume that this will happen every year during the end of the financial accounting year?If that is the case, I am highly reluctant to continue purchasing my contact lenses from you anymore as this is not how a company should be run. We the customers were not even informed of the delay before hand and are just left hanging and kept in the dark with no updates, especially those of us with subscriptions. There has been little to no response from the staff as well. My order has yet to be even processed till this day. Very disappointed with the sudden drop in service.
Placed an order a week ago and wanted to find out where my order is as I need the lenses rather urgently, even paid for express delivery!I whatsapped and emailed but received no answer. Logged in to my account to find out that it is still processing (after one whole week).
Natalie Lee Jingyi
hi, my order number is 43675, which was ordered in 30 July 2018. Can i please have some updates? i tried calling and messaging through watsapp, but no reply.
i have recently ordered 2 pairs of toric coloured lens. My order number is 43506. I just went to test my vision yesterday and realised that my power has increased. How can I change my power ordered? Please assist me on the matter asap as i hv emailed and watsapp to you with no avail.
As an American living in Thailand, I've had a difficult time finding the contacts I have been wearing for 10+ years. Contact Lens Singapore had them and were able to ship them to me at a great price (slightly less than I paid in the US) and with about a week turn-around. I contacted their customer service a couple of times about shipping to Thailand and they were knowledgeable, courteous, and prompt. I highly recommend this company.
One of the best site to shop for my contacts! Received my contacts in perfect condition and there are many brands to choose from! Been wearing their color contacts for the longest time and still loving it till date! ^^
Very satisfied with my purchase, this is my first purchase and I got $15 off which made it very cheap. Service is good and received my stock in good condition. Highly recommend!
Great service and lenses. Fast delivery too! Person attending to me was polite and patient even though I was asking so many questions. Quality of lenses are good and at cheap prices compared to retail shops. Would definitely come back again =) Big big likes and thanks contactlenssg ♡
Pei Jin Low
Very good customer service and fast delivery. Thumbs up for them!
Contactlens offers a vast range of authentic lenses at way cheaper prices than sg retailers. I saved a lot thanks to them! Top-notch immediate service provided through all mediums. Highly recommended!
Fantastic price, easy to order, good delivery time. Will buy from here from now on
Awesome personalised service, efficient delivery, and value for money lenses! Will continue to purchase. 🙂
Contactlens SG/MY responded to my queries very promptly and delivery was efficient as well! Of course, the prices are awesome so I'm definitely replenishing my supplies via Contactlens SG/MY next time!
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